Will Doherty

304 Winfield Street
San Francisco, California 94110
U.S.A.

Telephone: +1 415 826-3532
Cell/Text: +1 415 425-3936

Email: job@willdoherty.org
Web: http://www.willdoherty.org/resume.html

Work Experience Education Technical Capabilities Organizations, Conferences, and Publications Citations and Media Coverage Keywords

Work Experience

30 years of business experience: 7 years of technical writing, 12 years of localization (preparing documents and software products for use in other language markets), 5 years of EFL/ESL teaching/tutoring, 4 years of media relations, and 12 years of nonprofit experience.

2007-2010	Palm, Inc., San Francisco, California Technical Writer Contractor Updated and formatted a User Guide for a Palm, Inc., mobile phone for Verizon hardware platform and WinMo 6 operating system. Project tools included FrameMaker 8 and SVN. Contract under management of Oak Hill Corporation. Localization Project Manager Coordinated the localization into six languages of various web and on-device documents and packaging for Palm, Inc., mobile phones on new hardware platforms and operating systems. Developed Localization Project Request form and database using Quickbase. Contract under management of Oak Hill Corporation.
2006-present	Private Tutor, San Francisco, California Five years of private tutoring experience to native speakers of French, German, Japanese, Mandarin, and Spanish, as well as recent volunteer tutoring for school-age children at 826 Valencia, a non-profit dedicated to supporting students ages 6-18 with their writing skills.
2011	Transworld Schools, San Francisco, California ESL Teacher Taught multilingual classes at beginner, intermediate, and advanced level. Responsible for lesson planning and material selection. Used core textbooks Focus on Grammar (Longman), Interchange 3rd Ed. (Cambridge), and Grammar Dimensions (Heinle & Heinle)
2010	Piccolo Engineering, Inc., San Francisco, California Technical Writer Contractor Writing and editing programmer documentation for code testing software extensions to Perforce branches.
2006 - present	Trance Legends, San Francisco, California Novelist Researching and creating a historical novel about ancient Africa by traveling to story locations, interviewing sources, and locating and reading relevant materials about the origin of Homo sapiens, the Nubian 25th dynasty of the Egyptian empire, the Sahelian empires of Wagadu (Ghana), Mali, and Songhay, Yorubaland and the Benin Kingdom, and Great Zimbabwe and the Kongo Empire.
2000 - present	Online Policy Group (OPG), San Francisco, California Founder and Director of Research and Advocacy, formerly Executive Director Demonstrated a strong commitment to protecting and expanding rights of access, privacy, and safety on the Internet by creating, managing, and growing through partnerships this all-volunteer nonprofit Internet Service Provider and research and advocacy group served by and for more than 100,000 online community members, particularly those who face unfair bias, discrimination, or defamation online, as well as those underserved for other reasons.
2004 - 2005	VerifiedVoting.org & Verified Voting Foundation, San Francisco, California Executive Director All aspects of management and leadership of nonprofit organization championing reliable and publicly verifiable elections. Originated and managed mostly volunteer teams developing the Election Incident Reporting System (EIRS), used to monitor and respond to election problems during the 2004 U.S. election cycle, and one of the first entirely public domain election information databases called The Verifier.
2001 - 2004	Electronic Frontier Foundation (EFF), San Francisco, California Media Relations Director Hired and worked initially as Online Activist, then evolved into media relations, including preparation and distribution of media releases (increased from several to 33 per quarter), development of relationships with media professionals and mediabase (added over 4000 contacts and grew presslist to over 700 receiving releases regularly), pitching, tracking, and archiving of TV, radio, print, and Internet media coverage (grew from around 350 items to more than 1700 items per quarter), op ed placements, and media trainings for staff.
1999 - 2000	Gay & Lesbian Alliance Against Defamation, Inc. (GLAAD), San Francisco, California Director of Online Community Development Handled online policy issues such as online access (filtering), online privacy, and digital defamation, as well as partnerships with other Internet-based organizations. Managed Northwest Regional Media Resource Center.
1999	DAE Interactive Marketing, Inc., San Francisco, California Globalization Consultant Wrote MCI WorldPhone Data Applications: Windows 98 Version, a website module describing international calling card access for major telecommunications client.
1998	International Microcomputer Software, Inc. (IMSI), San Rafael, California Globalization Consultant Formatted multilingual and monolingual software documentation in French, German, Portuguese, and Spanish.
1997	Bowne Global Solutions, Inc. (sold to Lionbridge), San Francisco, California General Manager Established and managed San Francisco Bay Area office for Bowne Global Solutions, which was formed by Bowne´s acquisition and consolidation of five global software and multimedia localization companies. Responsible for general management, including P&L, finance, sales, marketing, partnering, operations, vendor management, testing, consulting, and translation functions.
1996	Benemann Translation Center (now Enlaso), San Francisco, California, and Localization Industry Standards Association (LISA), Switzerland. Globalization Consultant
1995-1996	ADB, Inc. (now MATISSE Software, Inc.), Redwood Shores, California VP of Business Development Performed extensive market research and competitive analysis for Magic Query data query and reporting tool. Supervised French-English localization of Magic Query. VP and General Manager Established and managed US operations for French company introducing the MATISSE high-performance, multimedia database system to the US. Responsible for general management, including P&L, planning, finance, sales, marketing, partnering, and R&D activities. Hired 11 staff and supervised move of R&D from France to US. Exceeded revenue / expense goals.
1993-1995	Sybase, Inc., Emeryville, California Globalization Operations Mgr. [was Localized Products Group Mgr.] Evangelist for localization within Sybase. Established and managed an effective worldwide process for timely, cost-effective delivery of hundreds of high-quality localized products. Included software, on-line and hardcopy documentation, training materials, multimedia, and some marketing materials localizations into Chinese, French, German, Japanese, Korean, and Spanish. Localized software shipped simultaneously with English product. Translated 4.6M words for $1.2M and grew staff from 1 to 6 in 1993; translated 10.8M words for $3.8M and grew staff from 6 to 20 in 1994. Provided matrix management and funding for 7 staff in Europe and Asia. Achieved bottom third of loaded costs/word measured by LISA in one year. Other projects included development of localization tools, quality assurance methods, a partner program, and adding internationalization to the group´s scope.
1985-1993	Sun Microsystems, Inc. (now Oracle), Mountain View and Menlo Park, California Localization Program Manager Original member of Sun's Localized Products Group. Established relationships with European translation companies. Liaison to Nihon Sun for Japanese document localization effort. Supervised technical writers on Korean and Chinese (traditional and simplified) localization efforts. Technical Writer Wrote/updated some of the Sun Beginner's Guides, then redesigned some of the Sun Beginner's Guides for shrinkwrapped SPARCstation 1+ release. Wrote/updated LISP, Modula-2, and Mathematica programming manuals. Responsible for FrameMaker conversion and templates.
1985-1986	Stanford University, Stanford, California Teacher Designed, proposed, obtained curriculum approval, and taught classes entitled "Politics of Gender and Sexuality" and "Communities and Utopia" (co-teacher Jim Hankle on the latter).
1983-1985	MIT Project Athena, Cambridge, Massachusetts Technical Writer
1981-1983	Bolt, Beranek, & Newman, Inc. (now BBN Technologies, a Verizon company), Cambridge, Massachusetts Computer Operator

Education

2011	Transworld Schools, San Francisco, California Comprehensive CTESOL (Certificate in Teaching English to Speakers of Other Languages)
1994-1997	Golden Gate University, San Francisco, California Executive Master's of Business Administration (MBA)
1980-1985	Massachusetts Institute of Technology, Cambridge, Massachusetts Bachelor of Science (BS) in Computer Science & Writing
1985-1995	Continuing education through programs in management and other topics at Sybase Inc., Sun Microsystems (now Oracle), and Stanford University.

Technical Capabilities

Category	Native/Expert	Fluent	Basic	Rusty	Ancient
Hardware:	PC, Palm PDA, Sidekick PDA	Mac, Unix servers	-	Sun workstations	DEC Vax
OS & Associated GUI Software:	Windows 7, Windows XP	PalmOS, MacOS, Linux, BSD Unix	-	DOS	VMS
Software:	OpenOffice, MS Word, Excel, PowerPoint, Paint, Eudora, WinZip, Mozilla Firefox, QuickBooks, Palm Desktop, Trillian and other chat clients	Quickbase, @Task, MS Project, Access, Outlook, Internet Explorer, CoffeeCup, FrameMaker (inc. Japanese), ACT!, SecureCRT, SSH Secure Shell, iTunes, Legacy, Skype	Adobe Photoshop, Acrobat Distiller/Exchange, CutePDF, Gallery, Lotus Notes, Perforce, SPSS, Sybase SQL Server, SCCS, Tortoise SVN	Lotus 1-2-3, Adobe Illustrator, Pocket Controller Pro, Cisco VPN Client, ManagePro, Dragon Naturally Speaking, Sony Digital Voice Editor	troff
Programming Languages:	-	HTML	Perl, Python, SQL	Java, XML	C, Basic, PostScript, SGML, Lisp, Scheme
Human Languages:	U.S. English	French	German, Spanish, Portuguese	Arabic, Hindi, Mandarin Chinese, Japanese (conversation, alphabets, & ~300 Kanji), Russian, and other languages	Egyptian, Latin

Familiarity with a broad spectrum of cultures, ethnicities, and customs: business travel to 25 countries on five continents, and leisure travel to an additional 24 countries.

Organizations, Conferences, and Publications

Note: Technical writing samples summary available at http://www.willdoherty.org/resume/techwriting.html

Note: Recent essays and articles available at http://www.willdoherty.org/resume/essayarticle.html

All Wound Up: Review of Paolo Bacigalupi's "The Windup Girl", suite101.com, August 9, 2010.
Gay Dating on the Internet: Queers in Cyberspace, suite101.com, July 20, 2010
Updated and formatted a User Guide for a Palm, Inc., mobile phone for a Verizon hardware platform and WinMo 6 operating system.
California Coalition for Civil Rights Steering Committee, elected 2004, resigned 2010
Plaintiff in Online Policy Group v. Diebold lawsuit filed on November 17, 2003
"Media and Democracy Forum" (presenter), New College of California, San Francisco, October 9, 2003
"Bridging the Digital Divides, Equal Access to the Internet" (event organizer and co-host), Techsoup's Digital Divide Forum, August 25, 2003
"Internet Blocking in Schools: A Study on Internet Access in Educational Institutions" (primary author and researcher), Electronic Frontier Foundation and Online Policy Group, June 23, 2003
"Sex and the Internet: What's Happening? What Can We Expect Next?" and "Political, Judicial, and Social Issues in Contemporary American Censorship" (panel), Western Region Annual Conference, Society for the Scientific Study of Sexuality, San Jose, CA, April 12, 2003
"The Great Firewall of China - Internet Filtering and Free Expression" (panel presenter and facilitator), Computers, Freedom, & Privacy Conference, New York, NY, April 3, 2003
"Brief of Amici Curiae Online Policy Group, Inc., and Seth Finkelstein" (co-author), presented to U.S. Supreme Court, February 10, 2003
"Cyberspace After Capitalism" , Life After Capitalism, World Social Forum, Porto Alegre, Brazil, January 24, 2003
"Big Brother Is No Longer Fiction: On the Internet, Everyone Knows You're a Poindexter", Infinite Connection: What Matters, MIT Alumni Association, January 2003
"Taming the WWW: A Provocative Discussion on Internet Filtering" (panel presenter and facilitator), OpenGov02 conference, California First Amendment Coalition, October 19, 2002
Internet Activism and the Law: What Works, What Doesn't and What Will Get You Arrested" (co-presenter), Tech Toolbox Action Camp, Ruckus Society, June 27, 2002
"Workplace Surveillance", guest speaker at Computers and Social Decisions class, Stanford University, June 5, 2002
"Youth & Censorship Colloquium" (co-facilitator), Youth Free Expression Network, early May 2002
"Internet Activism Basics: What Works, What Doesn't and What Will Get You Arrested" (panelist), Computers, Freedom, and Privacy, April 16, 2002
"Workplace Surveillance", presented to LaborTech Conference, San Francisco, December 9, 2001
"Internet Blocking and Censorship", presented to ACLU Activist Conference, San Francisco, September 22, 2001
"Internet Blocking / Filtering: San Francisco Ordinance", presented to San Francisco Board of Supervisors, September 20, 2001
"CyberActivism", presented to Direct Action Forum, July 18, 2001
"Internet Blocking in Schools & Libraries: Law, Litigation, and Community Response", presented to Bay Area Lawyers for Individual Freedom (BALIF) Board of Directors, San Francisco, May 21, 2001
"Internet Blocking in Schools and Libraries: Law, Litigation, and Community Response" (panelist and co-organizer), BayFF, San Francisco Public Library, May 6, 2001
"Internet Blocking: Public Policy Implications", presented at University of Southern Illinois at Edwardsville, April 23, 2001
"The Hollister Case" (panelist), National Lesbian and Gay Journalists Association, San Jose State University, February 22, 2001
"Online Activist Will Doherty Joins EFF Staff" , EFFector, Vol. 14, No. 2, February 9, 2001
"Filtering and Internet Access", presented to Free Expression Network meeting, May 25, 2000
Wrote MCI WorldPhone Data Applications: Windows 98 Version, a website module describing international calling card access for major telecommunications client of DAE, 1999
"Cyberactivism 101: Working on the Web" (co-author), Gay & Lesbian Alliance Against Defamation, 1999
"Creating Multilingual Web Sites", Multilingual Computing magazine, #25, Volume 10, Issue 3
"JavaOne: 'Write Once, Run Anywhere' in Any Language?", Language International magazine, Vol. 10.3, June 1998 issue
"Document Globalization: Process and Guidelines" presented at and published in proceedings of 1st International Beijing Conference on Electronic Publishing and in LISA Newsletter
Sun Microsystems SPARCstation 1+ Documentation, Revision A of April 2, 1990: SPARCstation 1+ Installation Guide and Sun System User's Guide
SunMathematica™ documentation, Revision A of April 14, 1989: SunMathematica™ User's Guide and SunMathematica™ Installation Manual
Original co-moderator of sci.med.aids USENET newsgroup, 1987
Sun Microsystems Modula-2 documentation, Revision A of October 20, 1986: Using Modula-2 on the Sun Workstation and Sun Modula-2 Installation Guide
Sun Microsystems Beginner's Guides, Revision A of February 17, 1986: Getting Started With Unix: Beginner's Guide, Windows and Window-Based Tools: Beginner's Guide, Mail and Messages: Beginner's Guide, and Using the Network: Beginner's Guide
MIT Thesis: "Effects of Medical Information Systems on the Patient-Physician Relationship", 1985
MIT "The Tech" newspaper articles: "MIT Treats Resisters Unfairly" , Vol. 104, No. 1, Page 6, February 7, 1984, "MIT Policy on Gay Rights Is Tolerant" (part 1 of 3) , Vol. 104, No. 47, Page 4, October 23, 1984, "MIT Policies Not Consistent" (part 2 of 3) , Vol. 104, No. 48 (or 49?), Page 4, October 30, 1984, "Discrimination Can Be Subtle" (part 3 of 3) , Vol. 104, No. 52, Page 4, November 9, 1984
"MIT Project Athena Newsletter": Vol. 1, No. 1, October 1, 1984 , Vol. 1, No. 2, October 15, 1984 , Vol. 1, No. 3, December 3, 1984 , Vol. 2, No. 1, January 7, 1985 , Vol. 2, No. 2, February 4, 1985
"Manual Page Composition", MIT Project Athena, September 7, 1984 (search for "Will Doherty", available only in grody mss format)
"Essential Athena", MIT Project Athena, co-authored with Linda Merims, 1984

Citations and Media Coverage

"Diebold to Market Paper-Trail E-Voting System" , InfoWorld, January 27, 2005
"E-Voting Companies Ordered To Submit Source Code" , Red Hat Developer's Journal, November 5, 2004
"Diebold Coughs Up Cash in Copyright Case" , EFFector, Vol. 17, No. 39, October 21, 2004
"E-Voting Skeptics Use Web to Monitor Election" , InfoWorld, October 19, 2004
"Privacy Defended: Protecting Yourself Online" in "Privacy Organizations and Initiatives" chapter by Gary Bahadur, William Chan, Chris Weber, April 12, 2002

Keywords

Technical Writing, Technical Publications, Localization, Internationalization, Training, Civil Liberties, Civil Rights, Media Relations, Press Relations, Communications, Activism, Internet, Web, Online Community, Internet Service Provider, Access, Privacy, Defamation, Digital Divide, E-Voting, Freedom, Surveillance, Internet Blocking, Filtering, Censorware

Prefer San Francisco location. Will travel. References available upon request.